Legal Notices (Act on Specified Commercial Transactions)

Business Name Shinjiro Moriya
Business Location 2-15-27 Kamata, Setagaya-ku, Tokyo 157-0077, Japan
Contact Information Email: online@profondien.com
Phone number will be disclosed without delay upon request. Please contact us via the contact form or email.
Business Hours / Holidays Business Hours: 10:00 AM - 3:00 PM
Holidays: Saturdays, Sundays, and Public Holidays
Sales Price All sales prices include tax. Separate shipping fees apply. Please check the shipping fees on the purchase procedure screen.
Payment Method / Timing Payment Method: Payment methods displayed on the purchase procedure screen, such as credit cards, are accepted.
Payment Timing: Payment is finalized at the time the order is confirmed.
Product Delivery Time Products will be shipped within 5 days after payment is confirmed.
Returns As a general rule, cancellations and returns due to customer convenience are not accepted.
In the case of incorrect or defective products, returns and exchanges will be accepted. Please check the return conditions and contact us with details via the inquiry form.

■ Return Conditions
Returns are only accepted in the following cases:
・Defective product
・Incorrect product received

However, returns will not be accepted in the following cases:
・Returns due to customer convenience
・Products that have been opened or used
・Products that have been damaged by the customer

In the case of incorrect or defective products, we will bear the shipping cost, so please send the product back cash on delivery.